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Customer as superhero: An interview with Donna Lichaw

Gerry Gaffney Interaction design, Product design Leave a Comment

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Gerry GaffneyCustomer as superhero: An interview with Donna Lichaw
Kids examining a document

Explain yourself! An interview with Tom Greever

Gerry Gaffney Uncategorized 2 Comments

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Gerry GaffneyExplain yourself! An interview with Tom Greever
Jury

Reasonable doubt – Juries, the law and plain language: An interview with Prof James Ogloff

Gerry Gaffney Justice Leave a Comment

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Gerry GaffneyReasonable doubt – Juries, the law and plain language: An interview with Prof James Ogloff
4 people in discussion at a table

Service design: An interview with Andy Polaine

Gerry Gaffney Service design, Uncategorized 3 Comments

Download (mp3: 38.7MB, 40:19) What is service design, and how does it relate to UX?

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Gerry GaffneyService design: An interview with Andy Polaine
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Designing good five-second tests: An interview with Paul Doncaster

Gerry Gaffney Content design, Uncategorized, User research 8 Comments

Download (mp3: 17.4MB, 36:16) What you can (and can’t) find out in five seconds, and how to design good tests to do so.

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Gerry GaffneyDesigning good five-second tests: An interview with Paul Doncaster
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Design for Kids: An interview with Debra Levin Gelman

Gerry Gaffney Interaction design, Uncategorized 1 Comment

Download (mp3: 22.7MB, 47:14) Getting onto the floor for user research. Measuring PTR (Parental Threshold for the Revolting.) And designing products that engage, educate and entertain kids.

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Gerry GaffneyDesign for Kids: An interview with Debra Levin Gelman