Donna Tedesco and Fiona Tranquada

The Moderators Survival Guide: An interview with Donna Tedesco and Fiona Tranquada

Gerry Gaffney User research Leave a Comment

Download (mp3: 37.8MB, 39:19) Donna Tedesco and Fiona Tranquada, authors of “The Moderator’s Survival Guide” talk to Gerry Gaffney about moderation. They discuss styles like Friendly Face, Down to Business, Inquisitive Mind and By-the-Book, the risks and pitfalls, Gerry’s labcoat, and advice to moderators of all levels.

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Gerry GaffneyThe Moderators Survival Guide: An interview with Donna Tedesco and Fiona Tranquada
outside-court

UX: A client perspective

Gerry Gaffney Strategy 3 Comments

Download (mp3: 14.1MB, 14:41) Catherine D’Elia talks to Gerry Gaffney about how UX contributed to the design of a new Jury Management Service. She says that explaining UX and getting buy-in are crucial.

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Gerry GaffneyUX: A client perspective
jeff

Where UI guidelines come from: An interview with Jeff Johnson

Gerry Gaffney Interaction design 5 Comments

Download (mp3: 19.3MB, 40:06) Jeff Johnson, author of “Designing with the Mind in Mind” talks to Gerry Gaffney about user interface design guidelines, zombie processes, and why your first answer to the following question is typically wrong. A baseball and a bat together cost $110. The bat costs $100 more than the ball. How much does the ball cost?

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Gerry GaffneyWhere UI guidelines come from: An interview with Jeff Johnson
Dan Saffer

Microinteractions: An interview with Dan Saffer

Gerry Gaffney Interaction design 4 Comments

Download (mp3: 7.5MB, 31.13) Dan Saffer talks to Gerry Gaffney about Microinteractions, Signature Moments, and the importance of detail.

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Gerry GaffneyMicrointeractions: An interview with Dan Saffer
Aga Bojko

Eye tracking for UX: An interview with Aga Bojko

Gerry Gaffney User research 1 Comment

Download (mp3: 10.3MB, 21:33) Aga Bojko talks to Gerry Gaffney about the magic of eye tracking for UX research.

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Gerry GaffneyEye tracking for UX: An interview with Aga Bojko
Sarah Bloomer

UX teams: An interview with Sarah Bloomer

Gerry Gaffney Teams Leave a Comment

Download (mp3: 6.6MB, 27.16) Sarah Bloomer talks to Gerry Gaffney about UX teams. How many people? Where should the team be positioned? What skills are needed?

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Gerry GaffneyUX teams: An interview with Sarah Bloomer