First, enable no harm
Design for Life: An interview with Karen Holtzblatt
Supporting contextual design with models that communicate and enable interaction
The importance of invalidation: Tomer Sharon on Lean User Research
How do you know your idea is any good? Through validation or invalidation
Customer as superhero: An interview with Donna Lichaw
How to understand your customers and design effectively for them
David Hill on ThinkPad’s evolution design strategy
ThinkPad’s evolution design strategy – an interview with David Hill. David, vice-president of brand management and design at Lenovo, talks about his preference for “minimalist utilitarian design”, and about the benefits of re-building the same house year after year.