Kim Goodwin talks to Gerry Gaffney about UX leadership and organisational change. Kim ponders what makes a good UX leader, whether UX and leadership skills are aligned, and whether Steve Jobs has implemented cultural changes that will stick at Apple.
James says that intranet teams need to look long and hard at how much they get caught up in the details, and consider how they can take a more strategic role.
What makes a good web development team? Jesse describes the strategic and tactical elements in his “Nine Pillars” model.
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