How do you know your idea is any good? Through validation or invalidation
Communicating your ideas, eliciting feedback, and fighting your corner
What is service design, and how does it relate to UX?
What you can (and can’t) find out in five seconds, and how to design good tests to do so.
Getting onto the floor for user research. Measuring PTR (Parental Threshold for the Revolting.) And designing products that engage, educate and entertain kids.