Supporting contextual design with models that communicate and enable interaction
Stories from the field: An interview with Steve Portigal
Ethnographic research – the unvarnished truth!
The importance of invalidation: Tomer Sharon on Lean User Research
How do you know your idea is any good? Through validation or invalidation
Designing good five-second tests: An interview with Paul Doncaster
What you can (and can’t) find out in five seconds, and how to design good tests to do so.
The Moderators Survival Guide: An interview with Donna Tedesco and Fiona Tranquada
Donna Tedesco and Fiona Tranquada, authors of “The Moderator’s Survival Guide” talk to Gerry Gaffney about moderation. They discuss styles like Friendly Face, Down to Business, Inquisitive Mind and By-the-Book, the risks and pitfalls, Gerry’s labcoat, and advice to moderators of all levels.
Eye tracking for UX: An interview with Aga Bojko
Aga Bojko talks to Gerry Gaffney about the magic of eye tracking for UX research.