Think like a UX researcher: An interview with David Travis and Philip Hodgson

Gerry Gaffney August 12, 2019 Uncategorized, User research 1 Comment

How to sharpen your research skills and choose appropriate research methods.

Gerry GaffneyThink like a UX researcher: An interview with David Travis and Philip Hodgson08.12.2019

User research in Government: An interview with Matthew McCallum

Gerry Gaffney July 17, 2019 Government, Service design, User research Leave a Comment

Running a digital team from the other side of the world

Gerry GaffneyUser research in Government: An interview with Matthew McCallum07.17.2019

Design for Life: An interview with Karen Holtzblatt

Gerry Gaffney March 27, 2017 Product design, Service design, Teams, User research 1 Comment

Supporting contextual design with models that communicate and enable interaction

Gerry GaffneyDesign for Life: An interview with Karen Holtzblatt03.27.2017

Stories from the field: An interview with Steve Portigal

Gerry Gaffney December 10, 2016 User research 2 Comments

Ethnographic research – the unvarnished truth!

Gerry GaffneyStories from the field: An interview with Steve Portigal12.10.2016

The importance of invalidation: Tomer Sharon on Lean User Research

Gerry Gaffney June 6, 2016 Product design, Uncategorized, User research 34 Comments

How do you know your idea is any good? Through validation or invalidation

Gerry GaffneyThe importance of invalidation: Tomer Sharon on Lean User Research06.06.2016

Designing good five-second tests: An interview with Paul Doncaster

Gerry Gaffney September 30, 2014 Content design, Uncategorized, User research 14 Comments

What you can (and can’t) find out in five seconds, and how to design good tests to do so.

Gerry GaffneyDesigning good five-second tests: An interview with Paul Doncaster09.30.2014