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Community is not a tech thing: an interview with Ken Carroll

Gerry Gaffney August 24, 2006 Service design Leave a Comment

Building an online community, edge competencies

Community Social media

Gerry GaffneyCommunity is not a tech thing: an interview with Ken Carroll08.24.2006

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AI Airports Card sorting Careers China Copenhagen Cultural errors Cultural probes Cycling Driver distraction Emerging markets Eye tracking Forms Framing Guidelines India Internet of things Interviewing Ireland IVR Large-scale research Market research Mental models Microinteractions Museums Organisational culture Participatory design Remote testing Safety Scaffolding Sci-fi Simplicity Social media Speech recognition Stakeholder engagement Statistical analysis Story-telling Strategy Surveys Transport Ubiquitous computing UK Visual design Voice WCAG

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