UXpod Navigation
  • Home
  • Episode archive
  • About
  • Sponsors
  • Contact

Tag Archive

Below you'll find a list of all posts that have been tagged as “Mental models”

Researching the airport of the future: An interview with Ben Kraal

Gerry Gaffney January 30, 2012 Service design Leave a Comment

Ben Kraal talks to Gerry Gaffney about conducting research for the Airport Of The Future, about frames and mental models, and about how services are co-created.

AirportsFramingMental models
Gerry GaffneyResearching the airport of the future: An interview with Ben Kraal01.30.2012

Tags

AI Airports Card sorting Careers China Copenhagen Cultural errors Cultural probes Cycling Driver distraction Emerging markets Eye tracking Forms Framing Guidelines India Internet of things Interviewing Ireland IVR Large-scale research Market research Mental models Microinteractions Museums Organisational culture Participatory design Remote testing Safety Scaffolding Sci-fi Simplicity Social media Speech recognition Stakeholder engagement Statistical analysis Story-telling Strategy Surveys Transport Ubiquitous computing UK Visual design Voice WCAG
  • Home
  • Episode archive
  • About
  • Sponsors
  • Contact